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City services in La Rochelle

The tourist office, the town hall, the Michel-Crépeau media library, the hospital, the police and the emergency numbers — addresses, phone numbers and opening hours.

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La Rochelle Area Tourist Office

Main tourist office of the La Rochelle area, on Quai Georges Simenon by the Gabut quarter, holder of the Tourisme & Handicap label for all four disability types.

In October 2026 it is open Monday to Saturday, 10:00–13:00 and 14:00–18:00 (also Sunday mornings during the All Saints’ school holidays); hours change with the seasons. Staff speak English, Spanish and German.

Address 2 quai Georges Simenon, 17000 La Rochelle Phone +33 5 46 41 14 68 nous-larochelle.fr

Full page: Tourist office →

Town Hall

The town hall of La Rochelle. Photo: Chris06 (former VisitLaRochelle.com)

Renaissance town hall inside a late-15th-century Flamboyant Gothic wall; gutted by fire on 28 June 2013, restored and reopened in December 2019.

The courtyard is free to enter; the interior can only be visited on a guided tour run by the tourist office.

Address Place de l'Hôtel de Ville, 17000 La Rochelle hoteldevillelarochelle.com

Full page: Town hall →

Michel-Crépeau Media Library

Main public library of the La Rochelle agglomeration, by the Bassin des Chalutiers; reopened on 15 September 2024 after refurbishment.

From the Vieux-Port, the electric Passeur crosses to the media library in 3 minutes. The hours below are valid until 31 December 2026.

Address Avenue Michel Crépeau, 17000 La Rochelle

Opening hours

Monday13:00–19:00
Tuesday13:00–19:00
Wednesday10:00–12:00, 13:00–18:00
ThursdayClosed
Friday13:00–19:00
Saturday10:00–12:00, 14:00–18:00
SundayClosed

Saint-Louis Hospital (La Rochelle-Ré-Aunis Hospital Group)

Main public hospital of La Rochelle, with general and paediatric emergency departments open 24 hours a day.

The general and paediatric emergency departments are open 24 hours a day. In a life-threatening emergency, call 15 (SAMU) or 112.

Address Rue du Docteur Albert Schweitzer, 17019 La Rochelle Phone +33 5 46 45 50 50

La Rochelle Police Station

Main national police station of La Rochelle; for emergencies dial 17 or 112.

In an emergency, dial 17 or 112. The address, phone number and hours (Monday–Friday 8:30–19:00) come from a non-official directory: please check them on service-public.fr before you go.

Address 1 rue de la Marne, 17000 La Rochelle Phone +33 5 46 51 36 36

Emergency numbers

Free from any phone in France, 24 hours a day.

112European emergency number
15Medical emergency (SAMU)
17Police
18Fire brigade
  • 114
    Emergency number for deaf and hard-of-hearing people (SMS, app, video)
  • 196
    Sea rescue (CROSS) — at sea, VHF channel 16 is preferred
  • 115
    Homeless assistance (Samu social)
  • 119
    Children in danger
  • 191
    Aeronautical rescue

The 24-hour emergency department is at the Saint-Louis Hospital (Rue du Docteur Albert Schweitzer); the police station is at 1 Rue de la Marne.

Sources: nous-larochelle.fr (tourist offices) · Wikipedia (town hall) · holidays-la-rochelle.co.uk (media library) · sante.fr (hospital) · annuaire-administration.com (police) · service-public.gouv.fr (emergency numbers). Checked 14 October 2026.